Contact Us


If you need Customer Support you're in the right place. We're based in London and we offer friendly chat and email support Monday - Friday, 8am to 1pm EDT USA & Canada. Monday - Friday: 9am - 5pm Central European Time

Email us: support@whitecrateshop.com or use the contact form below.
Call us  Monday - Friday: 8am - 1pm EDT USA & Canada. +1 518 893 1922 
Akanksha B.  - Customer Support
Akanksha B. - Customer Support Agent

If you would like to change or edit your order in anyway please contact us using the form below within 12 hours of placing your order. Include your name or order number or name change.

Please include personalization details in your message to us! W
hen we don't know what kind of customization you would like, it causes a delay in the regular 5-10 day order processing time.

Any Other Questions? 
Try our 'quick links' below to find your answer:

Track Your Order 
[Enter your tracking number and track your parcel]

FAQs 
[All your questions answered]

Shipping & Delivery 
[Everything you need to know!]

Returns & Refunds 
[Policy and process read carefully]